Privacy Policy

Welcome to Opulenx. This policy explains how we collect, use, store, protect, and share information when you use our mobile application, website, and related services.

Welcome to Opulenx ("Opulenx", "we", "us", or "our"). This Privacy Policy explains how Opulenx collects, uses, stores, protects, and shares information when you use our mobile application, website, and related services.

By accessing or using Opulenx, you acknowledge that you have read and understood this Privacy Policy.

1

Information We Collect

Depending on how you use Opulenx, we may collect the following information:

A. Personal Information

We may collect information such as:

  • Full name
  • Mobile/phone number
  • Email address
  • Date of birth
  • Residential/address information
  • Account login information
  • Information required to provide our services
  • Other information voluntarily provided by you

B. KYC Information

Where KYC verification is required for our services, we may collect information and documents necessary for identity verification and regulatory/compliance purposes. This may include, where applicable:

  • PAN information
  • Aadhaar or other officially accepted identity information
  • Date of birth
  • Address information
  • Identity/address proof
  • KYC verification information
  • Other information required by applicable laws or our authorised KYC/service providers

We will only request KYC information that is necessary for the relevant purpose.

C. Payment Information

Opulenx may allow users to purchase subscriptions or services through third-party payment providers. Payments may be processed through third-party payment gateways, UPI providers, banks, or other payment service providers. We may receive information such as:

  • Transaction ID
  • Payment status
  • Subscription/payment amount
  • Date and time of transaction
  • Payment-related reference information

We generally do not directly store complete debit-card, credit-card, UPI PIN, or banking authentication credentials on our servers when such information is processed by a third-party payment provider. Users should review the privacy policy of the relevant payment provider for information about how it handles payment information.

2

How We Use Your Information

We may use collected information to:

  • Create and manage your Opulenx account
  • Provide access to our services and subscription features
  • Verify your identity and complete KYC requirements
  • Process subscriptions and payments
  • Confirm successful or unsuccessful transactions
  • Provide customer support
  • Communicate with you regarding your account or subscription
  • Send service-related notifications
  • Provide market-related information, research, updates, or other services offered through Opulenx
  • Maintain and improve the application
  • Detect and prevent fraud, misuse, unauthorised access, and security incidents
  • Comply with applicable legal, regulatory, tax, accounting, and record-keeping requirements
  • Resolve disputes and enforce our terms and policies
  • Protect the rights, property, and security of Opulenx, our users, and other parties

We will not use personal information for purposes that are incompatible with the purpose for which it was collected without appropriate notice or consent where required by applicable law.

3

KYC and Regulatory Information

Certain services provided through Opulenx may require identity verification or KYC information. Where KYC information is collected, it may be processed by Opulenx and/or authorised third-party service providers for purposes such as:

  • Identity verification
  • KYC processing
  • Fraud prevention
  • Regulatory compliance
  • Account verification
  • Record keeping

KYC information may be retained for the period required by applicable law, regulatory requirements, contractual obligations, fraud-prevention requirements, or legitimate business purposes.

4

Payment and UPI Services

Opulenx may use third-party payment gateways and UPI/payment service providers to process payments. When you initiate a payment, certain information may be shared with the relevant payment provider to facilitate and verify the transaction.

Opulenx does not request or require users to disclose their UPI PIN, card PIN, banking password, OTP, or other confidential authentication credentials to Opulenx. Users should enter such credentials only through the secure interface provided by their bank or authorised payment service provider.

5

Sharing of Information

We may share information with third parties only when reasonably necessary for providing, securing, operating, or legally complying with our services. These parties may include:

  • Payment gateways and UPI/payment service providers
  • KYC and identity-verification service providers
  • Cloud hosting and infrastructure providers
  • Application and technology service providers
  • Analytics and security service providers, where used
  • Customer-support/service providers
  • Professional advisers
  • Government authorities, regulators, courts, law-enforcement agencies, or other authorities where required or permitted by law

Third-party service providers may process information on our behalf and may be subject to contractual, legal, security, and confidentiality obligations. We do not sell users' personal information for money.

6

Account Information

If you create an account with Opulenx, we may process information necessary to authenticate and maintain your account.

You are responsible for keeping your login credentials confidential and should notify us promptly if you believe that your account has been accessed without your authorisation.

7

Notifications and Communications

Opulenx may send service-related communications, including:

  • Account notifications
  • Payment confirmations
  • Subscription information
  • Security alerts
  • KYC-related communications
  • Important service announcements
  • Market/service updates where applicable

You may be able to manage certain notification preferences through the application or your device settings. Some essential service or security communications may continue to be sent where necessary.

8

Device and Technical Information

When you use Opulenx, certain technical information may be automatically processed, depending on the technologies and SDKs used by the application. This may include:

  • Device type and model
  • Operating system and version
  • Application version
  • IP address
  • Device identifiers
  • Crash and diagnostic information
  • Log information
  • Network information
  • Usage information

Such information may be used to operate, secure, troubleshoot, and improve the application. The exact information collected depends on the technologies and third-party SDKs integrated into the current version of Opulenx.

9

Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction. Where appropriate, we may use security controls such as:

  • Encryption of data during transmission
  • Access controls
  • Authentication mechanisms
  • Secure server infrastructure
  • Monitoring and security measures
  • Limited access to personal information

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

10

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Certain information, including transaction, KYC, financial, security, fraud-prevention, tax, or regulatory records, may need to be retained for a longer period because of legal or regulatory requirements. When information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it, subject to applicable retention requirements.

11

Account and Data Deletion

If you have created an Opulenx account, you may request deletion of your account and associated personal information. You may initiate a deletion request:

  • Email: murlixeasyinvest@gmail.com

Please include the email address or mobile number associated with your Opulenx account so that we can identify and verify your request. Where applicable, users may also be provided with an account-deletion option within the Opulenx application. Upon a valid deletion request, we will delete or anonymise applicable personal information within a reasonable period, subject to information that we are legally required or otherwise permitted to retain. For example, we may retain certain information where necessary for legal or regulatory compliance, tax or accounting requirements, fraud prevention, security, dispute resolution, enforcement of agreements, or establishment, exercise, or defence of legal claims. Google Play requires account-creation apps to provide both an in-app deletion pathway and an external web resource for deletion requests.

12

Children's Privacy

Opulenx is not intended for children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at: murlixeasyinvest@gmail.com

13

Third-Party Services

Opulenx may use third-party services to operate certain features, including payment processing, UPI payments, KYC verification, hosting, analytics, security, notifications, or other technical services. Third-party providers may have their own privacy policies and terms.

We encourage users to review the privacy policies of relevant third-party providers before using their services.

14

External Links

Opulenx may contain links to external websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

Users should review the privacy policy of any external service they access.

15

User Rights

Subject to applicable law, users may have rights regarding their personal information, including rights relating to:

  • Access to personal information
  • Correction of inaccurate information
  • Withdrawal of consent where applicable
  • Deletion of personal information
  • Grievance or complaint submission
  • Other rights available under applicable law

Requests may be submitted to: Email: murlixeasyinvest@gmail.com. We may need to verify your identity before processing certain requests.

16

Consent

By using Opulenx and providing personal information, you acknowledge the collection and processing of information as described in this Privacy Policy, subject to applicable law. Where consent is legally required, we will seek appropriate consent before processing the relevant information.

You may withdraw consent where applicable. Withdrawal of consent may affect our ability to provide certain services that depend on that information.

17

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or data practices. When we make material changes, we may provide appropriate notice through the application, website, email, or other reasonable means.

The updated Privacy Policy will be posted on this page with a revised "Last Updated" date.

18

Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

  • Opulenx
  • Website: https://murlixeasyinvest.com
  • Email: murlixeasyinvest@gmail.com

We will review and respond to privacy-related requests within a reasonable period and in accordance with applicable law.

19

Important Service Disclaimer

Opulenx may provide financial-market information, research, analysis, market updates, or related subscription services. Information provided through Opulenx should not be understood as a guarantee of returns or profits. Investments and securities-market transactions involve risk, including the possible loss of capital.

Users should make investment decisions based on their own assessment and, where appropriate, seek advice from a qualified professional. Where services constitute regulated investment research or advisory activity, such services will be provided only in accordance with applicable regulatory requirements and through appropriately authorised/registered persons or entities, as applicable.

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