Information We Collect
Depending on how you use Opulenx, we may collect the following information:
A. Personal Information
We may collect information such as:
- Full name
- Mobile/phone number
- Email address
- Date of birth
- Residential/address information
- Account login information
- Information required to provide our services
- Other information voluntarily provided by you
B. KYC Information
Where KYC verification is required for our services, we may collect information and documents necessary for identity verification and regulatory/compliance purposes. This may include, where applicable:
- PAN information
- Aadhaar or other officially accepted identity information
- Date of birth
- Address information
- Identity/address proof
- KYC verification information
- Other information required by applicable laws or our authorised KYC/service providers
We will only request KYC information that is necessary for the relevant purpose.
C. Payment Information
Opulenx may allow users to purchase subscriptions or services through third-party payment providers. Payments may be processed through third-party payment gateways, UPI providers, banks, or other payment service providers. We may receive information such as:
- Transaction ID
- Payment status
- Subscription/payment amount
- Date and time of transaction
- Payment-related reference information
We generally do not directly store complete debit-card, credit-card, UPI PIN, or banking authentication credentials on our servers when such information is processed by a third-party payment provider. Users should review the privacy policy of the relevant payment provider for information about how it handles payment information.